Most likely, if it’s due to:
A broken water line can feel overwhelming — especially when you’re unsure who’s responsible for the repair or what it might cost. Homeowners often hope their insurance will step in, but coverage depends on the cause of the break and where it occurred.
At Garvin’s Plumbing and Sewer, we’ve helped countless Englewood residents navigate this process. In this blog, we’ll break everything down simply and clearly. Here’s what you’ll learn:
By the end, you’ll know what steps to take first, what to say when you call your insurance company, and how Garvin’s can help you move forward with confidence and clarity.
Not all water line failures are the same, and insurance coverage depends on what caused the break. Most policies cover damage from unexpected events — something that happened quickly and could not reasonably be prevented. Examples include:
In these situations, homeowners may receive coverage for the water damage and temporary repair work to prevent further damage.
Most denied claims involve long-term or predictable deterioration. Insurance companies generally do not cover damage when the break is caused by:
In most of these cases, insurance views the problem as preventable or gradual, meaning it should have been addressed through routine plumbing maintenance before a major break occurred. However, even when the break itself isn’t covered, some policies will still cover resulting property damage, such as water-damaged walls, flooring or personal belongings.
Homeowners are often surprised to learn this distinction: the cost of main water line leak repair may be denied, but the cost to restore the affected living space may still be eligible for reimbursement — depending on the policy.
If a water line breaks inside the structure — beneath a slab, inside a basement or under a kitchen floor — the approach and costs are different. In Englewood, we handle inside digs frequently when kitchen sink drains or floor drains rupture under concrete. These jobs involve opening flooring, digging to reach the line, repairing it and restoring the surface.
Insurance may help with interior damage, such as flooring replacement, but coverage for the pipe repair itself varies widely.
Outdoor breaks, especially those occurring between the meter and foundation, often fall entirely on the homeowner unless a supplemental line protection plan is active. Because every policy is different, the best step is to ask your insurer for written clarification before filing a claim.
You cannot file a meaningful insurance claim without identifying the cause and location of the break. Our team uses specialized tools to determine where the failure occurred and document contributing factors. Having a plumber provide this documentation helps:
If you’ve had previous maintenance inspections or video records showing the condition of your lines, it becomes much easier to demonstrate what changed and when — especially if the damage appears sudden rather than ongoing. That distinction could make a major difference in your claim.
Whether insurance helps or not, you shouldn’t navigate water line failures alone. At Garvin’s Plumbing and Sewer, we not only perform water line repair — we also help homeowners understand their options.
From trenchless repairs outside to inside digs in Englewood, we’ve seen every scenario. Our team focuses on long-lasting repair methods, safety-focused excavation and restoring your home as quickly as possible. If you suspect a leak or have questions about replacement options, call us for water line services.
We’ll walk you through inspection, repair choices and what to expect financially — so you’re not left guessing when you need support most.
