Posts

sewer scope inspection denver image of technician with camera machine

The Top 3 Reasons to Schedule a Sewer Scope Inspection in Denver

What is a sewer scope inspection & why get one?

A sewer scope inspection is the best option when you want to know what’s happening inside a sewer pipe. A sewer scope, also called a sewer camera inspection or simply “scope,” is a tool used to inspect the inside of a sewer line. Unlike a roto-rooter machine or jetter, it doesn’t clean the line; instead, it lets you see the condition inside the sewer line without having to dig it up. 

A sewer scope or camera inspection runs the full length of the sewer line. With a sewer scope, you can determine:

  • The condition of the sewer line (excellent, good, fair or bad)
  • What the sewer line is made out of (clay, cast iron, plastic, or Orangeburg)
  • Any problems with the sewer line (such as roots, bellies, offsets or breaks)
  • The length of the sewer
  • The sewer line access point

For the best results, we recommend a sewer cleaning beforehand. The camera footage won’t be usable if the sewer line has too many obstructions that block out light. For example, if the pipe is full of water, the camera will only see water and things floating in it. It won’t show cracks, offsets or other problem areas. A sewer scope inspection may be ineffective if your sewer line is completely blocked or broken. Instead, your best option would be a sewer line locate.

The top three reasons that homeowners in the Denver area schedule a sewer scope inspection:

  • You are buying a property and want to know if the sewer is in good condition.
  • You are having frequent plumbing problems and want to know the reason.
  • You aren’t sure about an aspect of your sewer line and want to see what’s going on.

Why book a sewer camera inspection for a real estate transaction?

Whether you are buying or selling a property, a sewer scope is very helpful. No one wants to purchase a property with constant sewer line back-ups or a broken sewer line. A camera inspection will give you a look inside to confirm the line is in good working order.

How can a sewer scope help resolve ongoing plumbing problems? 

If you’ve been dealing with ongoing plumbing issues, like backups, more frequently than once every six months, we recommend a camera inspection. The problem may result from an issue in your sewer line that a sewer scope can catch.

Should I get a sewer scope to see what’s going on in the line? 

If you are curious about your sewer line, a sewer scope can answer some questions, like the line’s condition and what it’s made of. Sewer specialists can also use it to determine what repairs have been done in the past.

We suggest that if there isn’t a problem, don’t look for one.

What happens if there are problems with the sewer line?

If the sewer scope finds problems, or we can’t see in the line because it still isn’t open after cleaning, we recommend a sewer line locate. A line locate lets us know where to dig (depth and location) to determine the problem.

When there are problems with a sewer line, we usually recommend a sewer line cleaning instead of a sewer line replacement. We are specialists at opening lines that others have determined need replacement. We only suggest sewer line repairs or replacement if there is full failure of a section of the sewer line due to blockage or breakage or if you need to add an access point for proper maintenance.

What’s the difference between a sewer scope and a sewer line locate?

A scope is like eyes; it allows us to see inside to determine the condition of a drain line. A locate is like ears; it allows us to hear a sound to mark the direction and depth of the line. After a sewer scope inspection, you’ll receive video footage of your sewer line. After a locate, there will be markings on the ground noting where the sewer line runs. he same piece of equipment, with different attachments, is used to provide these two services.

If you have additional questions about sewer scope or sewer location services in the Denver, Colorado, area, contact us! We’d love to share our expertise with you.

About the Author:

Kris Jordan is the General Manager of Garvin’s Sewer Service serving the Denver metro area. She is the third generation to work in this family business started in 1940 by her Great Uncle Russell Garvin. Garvin’s prides itself on reliability and honest, knowledgeable staff.

 

Flush the Idea of Flushing any of This

Or: How to See Your Local Plumber Much More Often than Desired

dreamstime_9956210As homeowners ourselves, we have to admit that we’ve made our fair share of home care and maintenance mistakes. That application of weed killer that effectively killed our lawn along with the dandelions; that well-meaning attempt at tree trimming that cost us our front bay window; and of course, that one time, where we …. well never mind.

So it is with the best intentions that we want to alert people to a common mistake that most homeowners make: flushing household products that should never be flushed. We understand how it happens. It says right there on that package of personal wipes that they’re “flushable”, which for all intents and purposes is the truth. Somewhat. Ya see, technically they are flushable. They will flush. They just can’t move through the underground pipes effectively and won’t break down in water in the same way that toilet paper does. Over time, these baby wipes will clog your pipes, backup your systems and cost you a pretty penny. So, if you are a big fan of these wipes, throw them out, don’t flush them.

And while we’re on our plumbing maintenance soap box, never flush these following items either:

  • paper towels
  • diapers
  • cigarettes
  • medications
  • kitty litter
  • condoms
  • first aid gauze or bandages 
  • cosmetics
  • feminine hygiene products

Basically, the rule of thumb for flushing is that if it’s not pee, poo or paper (the type for toilets), it doesn’t belong in your toilet. So save yourself the cost and frustration of another visit from your plumber and remember to treat your toilet with the care it deserves.

For everything from basic plumbing issues like clogged drains, to more complicated plumbing needs, call the team at Garvin’s Sewer Service Inc. We’re not Denver’s favorite plumbers for nothing.

[uxi_button link=”3035715114″ new_window=”0″ tel=”1″ class=”button-block button-block-mobile button-33″ padding_x=”” padding_y=”” text=”Call for Drain and Sewer Cleaning Now ” text_size=”14″ text_size_mobile=”” text_font=”header-font” sub_text=”” sub_text_size=”12″ sub_text_size_mobile=”” sub_text_font=”header-font” icon=”” icon_size=”12″ icon_size_mobile=”” icon_align=””]

Why Preventive Drain Cleaning Can Prevent Costly Sewer Repair

 

dreamstime_xxl_48808347On our Preventive Sewer Cleaning page, we mention how we’re like dentists. Strange analogy, considering the business we’re in. Maybe, in fact, we’re more like doctors…wanting your system to stay healthy so that you can keep the stuff that makes you sick away from you.

Let’s take a look at that and see if it holds up…

We’d rather see you once a year than every week: What would happen if a general practitioner had all of his patients sick all the time. People would think that that doctor was doing something wrong.

Now imagine that people see our truck outside of your home every week. They’ll start to think that we’re unable to fix the problem, which reflects very poorly on us. We’ll make sure to get the job done right the first time!

Clean out your system: What does a doctor want you to do? Exercise. Exercise is like preventive maintenance for you body, because it keeps the blood pumping and cleans out your arteries…just as keeping the roots and debris from your sewer system helps keep it healthy.

Keep the bad stuff away: Doctors are always telling you to not touch your nose, eyes, or mouth with dirty hands, especially during cold and flu season. What they’re basically telling you is “keep the bad stuff away from you.” By keeping your sewer line clean, we’re also keeping your pathogens down the drain where they belong, instead of bubbling up in your sink.

We want to keep your home healthy, and one of the easiest ways to do that is with our preventive maintenance program. Give Garvin’s a call today to get started!

#CleanSewers #CleanDrains

 

 

The Stuff You Sent Down The Drain Five Years Ago Might Still Be There…So Call The Right Sewer Service!

 

drain_cta_revWhenever we show up at a home, it’s not often that people will admit to the stuff that they flush. Maybe you were cleaning the toilet with a paper towel, and the paper towel got so disgusting that it was just easier to flush than to toss it in the trash can. Or perhaps it was just easier to rinse the grease off the pan and down the drain instead of wiping it off first.

And in some ways we understand. After all, the paper towel disappeared. The grease was no longer on your pan, and both the toilet and the sink are still working fine.

The thing is, problems compound. If that paper towel was the only paper towel you ever flushed, you wouldn’t have a problem. But on its way out to the city sewer line, it might have gotten stopped by a big glob of grease that solidified when cool water hit it. This catalyst of filth just keep collecting more and more debris…the hair from your shower, the food from your garbage disposal, the other things you send down your drains that you simply don’t want hanging around.

When you have a huge sewer blockage, we can send down the sewer scope and find the clog. After all this time we might not be able to identify it, but it’s often something that shouldn’t have gone down the drain in the first place. And we can push it along with our rooter service so it won’t cause you any problems.

So before you have a devastating blockage, take advantage of our preventive sewer service program. We’ll get you a drain cleaning and sewer cleaning that will help prevent catastrophic backups. Give us a call to schedule one today!

 

 

Why you should add drain and sewer cleaning to your spring home checklist

drain_cta_revMay is the time of year in Denver when we can finally begin to open windows and begin our spring cleaning.

This year, as with last year, we did need to wait until mid-May as April brought May snow rather than flowers. Nonetheless, we cross our fingers that snow is complete and begin preparing our homes for spring. Here are some tips for every area of your home to help usher in the next season.

 

1. Sprinklers and hoses

Now is the time people begin to turn on sprinklers and hoses. This can sometimes have bad results as the cold of another Denver winter may have caused outdoor spigots to crack or sprinkler heads to have been broken off. Turn on your water slowly and check the yard, basement and walls on the opposite side of the spigots for any water that shouldn’t be there.

2. Gutters and downspouts

Check your gutters and downspouts for blockages of leaves and other tree debris. With rain likely, it is a good idea to make sure your downspouts are in good working order, including making sure the water will transport away from the house and foundation.

3. Grading and landscaping

Check your home for grading issues. Make a list of the items you may need to address such as plants, mulch, walkways and more. What does your home need now to help with getting through the summer with a nice exterior finish not damaged by water?

4. Pests

Check your home for cracks that can be or become homes for pests. Awnings, loose roof tiles, broken grating or siding- these are all areas that can become problematic. Are there areas of your home that need repair before a pest can take up residence?

5. Drain and sewer cleaning

Spring is the time when roots from trees in your or your neighbor’s yard can begin to penetrate your sewer line. This is a good time of year to consider and drain and sewer cleaning service. My being proactive, you can prevent costly sewer backups in your home before they start, due to roots in the line.

6. Other Exterior needs

Aesthetics are another thing to consider adding to your spring checklist. Does the home need painting, stucco or siding? New windows, roofing or other cosmetic changes? Sometimes things that appear to be simply aesthetic really do add value to the home as well as require repairs that go beyond just appearance.

 

If you are in the greater Denver area and are looking for a quality drain and sewer cleaning service, Garvin’s Sewer Service would love to earn your business. With over 75 years in the drain and sewer cleaning business, we know our stuff. Call today with questions, for pricing or to learn more: 303- 571- 5114

How bacon grease down the drain can lead to you needing sewer cleaning

What do I do with my bacon grease?

dreamstime_xxl_20858262Drain cleaning service providers typically deal with the same most common clogs:

  1. Grease
  2. Too much slow or non-disintegrating product in the sewer line (such as wipes, tampons, paper towel and more)
  3. Roots

Preventative maintenance can help with all these.

Instead of pouring bacon grease down the kitchen sink drain, consider these other options:

  1. Use an old coffee can, pouring the grease in and not throwing the can away until the can is full and cool.
  2. Reuse a plastic oil container. Do not pour hot grease into a plastic container. You can also use this method for saving oil from fried foods such as fried chicken.
  3. Pour hot bacon grease into a porcelain cup. This is typically a coffee mug. You can store this in your fridge or freezer and use the grease in food preparation in the future.

If you DO pour the bacon grease down the kitchen sink drain, do NOT use a chemical drain product to clear the grease. Chemical drain cleaning products are designed to break down grease that builds up along the side of pipes. They typically will not clear other items that are part of the clog, such as food items.

A professional drain cleaning service can clear the drain in one of two ways. Some companies will use a mini-hydro jet or sewer jetter. These blast hot water through the pipe. Some companies will us a mini-rooter machine. These machines use blades to clear the clog. Either one works just fine, however, some residential homes can experience flooding from improper use of the hydro-jet.

Finally, it is also important to note that grease can also be a build up of soap scum and shampoo, detergent and other residues. Using a sensible about of these products and choosing cleaner products, can help with this problem and reduce your need for a drain cleaning service.

For too much or slowly disintegrating products in the line, the preventative maintenance tip would be to simply limit or stop putting those products down the drain.

For roots in the sewer line, a preventative maintenance cleaning is best in Spring and Fall. The cleaning will clear the roots from the line before you experience a back-up. Most homeowners with sewer line roots get their line serviced with preventative maintenance every 12-18 months, depending on the severity of past root problems and the number of people in the home. (More people = more frequent cleanings).

If you want to avoid calling for a drain cleaning service, you will want to consider options for preventative maintenance. If you have any questions, please call Garvin’s Sewer Service at 303-571-5114, or search their other blogs for more homeowner tips.

The Value of a Sewer Camera Inspection in a New Home Purchase

gavin-van_compressedThere are three main reasons Garvin’s Sewer Service thinks are valid for sewer scope (aka sewer snake, aka sewer camera) inspections. We frankly get frustrated when we hear other companies do these on a regular basis because we see homeowners being sold something they don’t need based on the infrequency, and therefore lack of education, about what a sewer camera inspection is designed for: home purchase, known sewer problems and homeowner preference.

First, a sewer camera is an expensive piece of equipment. The repairs are costly and most damage is caused on the camera head. This damage is limited by proper use by a trained technician. As with every other business, the costs of the equipment and repairs are passed onto the customer. This is why Garvin’s Sewer Service keeps their prices low by not running the camera at every job site.

Reason One: A New Home Purchase

The first main reason to consider a sewer scope inspection is due to a home purchase. In the transaction of Real Estate, a typical home inspection does not include a sewer camera inspection. And, because a sewer repair or replacement can range from $3500 to tens of thousands of dollars, paying around $200 for the peace of mind of knowing the condition of the sewer is important. We also highly recommend in the home purchase transaction that the home BUYER pay for the inspection and not the home SELLER.

If, as a home seller, you recently had a sewer scope inspection done and know the following, then you can provide a copy of the DVD to the buyer showing:

  1. The line is in good condition
  2. The home has been occupied since the inspection
  3. No sewer line back-ups or ground shifts have occurred since the sewer camera inspection was performed

Remember, there are laws about disclosing information about a property and it is illegal to provide inaccurate information in the home purchase transaction. It is for this reason Garvin’s Sewer Service suggests the buyer request and perform the inspection.

Reason Two: A Known Sewer Line Problem

The second reason to get a sewer camera inspection is when the sewer line has been cleaned and is very problematic. There is no value in cleaning a sewer line that is still backed up, as you won’t be able to see anything. Additionally, you want to know what is causing the blockage before you determine if the sewer line needs a repair or replacement.

If the sewer line is blocked by concrete, falling apart or completely sealed and compacted with waste, a section of the line may need to be removed. However, if the line is simply blocked by roots and common non-flushables, you can simply have a sewer cleaing and the added expense of a sewer camera inspection isn’t needed.

Garvin’s Sewer Service has seen some companies charge several hundred dollars to clean a sewer line and then perform a sewer camera inspection to “show you it was cleaned sufficiently”. What we have found to be true is that these companies charge the extra money to put in their pockets (the line better be cleaned sufficiently if they are professionals, and if you don’t trust them to clean it well, why did you hire them to begin with?), and they use the opportunity to use the homeowners lack of knowledge to sell an unnecessary sewer line repair.

Reason Three: Homeowner Preference

If you just have a general curiosity and don’t mind spending the money to get a good look at your sewer line, then do. Garvin’ Sewer Service simply wants you to make an educated choice rather than being subject to sales pitches for less than helpful reasons. When you do get the sewer scope inspection done, we would love to be the providers of that service. And if not, we do offer free second looks at the DVD to help you interpret what you are seeing. You can also check out this BLOG for more info on what you are seeing and can expect to see in a sewer camera inspection.

As always, feel free to contact Garvin’s Sewer Service at 303-571-5114 with any questions or comments on your new home purchase and the sewer camera inspection.

High Ethics, Happy Customers and Culture Make for Longevity in the sewer service business

Garvins-Sewer-Service-250This year, Garvin’s Sewer Service is celebrating 75 years in the sewer cleaning, drain cleaning, and sewer camera inspection business.

A family-owned, honest, reliable drain cleaning company, Garvin’s Sewer Service is now in its third generation of ownership. They believe their values and mission statement create a culture that demands customers be treated the way each employee would want to be treated- with fairness, honesty and reputably. Started by Russell P. Garvin in 1940 in the heart of Denver, Colorado, it is Denver’s oldest drain cleaning company.

They are proud of their third generation customers as well as being known within the drain cleaning industry as being the problem solvers. When other sewer cleaning competitors can’t seem to get a job done, they will typically refer to Garvin’s.

Some city water departments refer to Garvin’s as well, mainly because of their high ethics. They have saved families thousands of dollars by giving free second looks at sewer camera inspection videos and performing sewer cleaning rather than replacing sewer lines.

What makes Garvin’s Sewer Service unique?

  1. When contacting Garvin’s Sewer Service, the dispatcher quotes the service price right over the phone. This is rare in their industry.
  2. The prices quoted are accurate. They don’t say one price and charge a different one when they arrive- except in rare cases where the job was bigger than originally explained over the phone.
  3. Their philosophy of service versus sales. They say, “We train drain-cleaners, not sales people.” Anyone who has ever had a salesperson come to their house to do repairs, understands how welcoming it is to NOT have that.
  4. Referral business is their highest form of marketing. They boast that even after over 7 decades in the sewer cleaning business they still cite word of mouth and referrals for the majority of their business.
  5. More than a 98% customer satisfaction rating. And with an average of 700-1000 drain cleaning jobs performed each and every month, they feel blessed.

The mission statement is posted on the employee training wall and is reviewed at the monthly service meeting. It reads: “We believe that customers have the right to expect fast, efficient service; that our service will be done by employees who are knowledgeable, polite, and neat. We treat our customers with respect in order to achieve a long and productive relationship upon which they can rely. We are dedicated to maintaining the integrity of the Garvin’s name.”

You can trust the ethics of Denver’s oldest drain cleaning company, Garvin’s Sewer Service. Contact them at 303-571-5114.

The stuff you flush that can lead to the need for sewer service

dreamstime_xxl_10290097“If tampons are flushable, why do they cause a sewer backup?”

Recently I heard from a landlord who said it was part of the lease that tampons would not be flushed down the toilet. Yet after a sewer backup, it was found tampons were the major culprit.

In fact, tampons, wipes, paper towels are the three biggest culprits to cause a need for sewer cleaning besides root growth in sewer lines. Why is that? Each product claims to be flushable.

Flushable means “suitable for disposal by flushing down a toilet” (source: www.merriam-webster.com/dictionary/flushable). Disposable means “an article designed to be thrown away after use” (source: dictionary.reference.com/browse/disposable.

Choosing to dispose of something in the toilet rather than the trashcan is the simple definition of flushable, but that doesn’t mean it is the best or right thing to do.

Anything that can go into a trashcan, should. This includes: food, oils, trash, plastics, cigarette butts, dental floss, diapers, condoms, kitty litter and even paper towels, wipes, facial tissues, tampons and their applicators, and sanitary napkins. In fact, the only things truly flushable are waste and toilet paper.

Preventing a sewer backup is simply a choice to use a trashcan for all disposables and keeping root growth at bay. I let the landlord know that most women don’t think the actual cotton tampon is a problem. They know the applicator should not be flushed, just as they know the sanitary pad shouldn’t, but the idea of putting used tampons into the trash is just not understood. Part of the benefit of the tampon is the disposable and flushable component it offers. The women who do know this are usually homeowners or landlords who have had to front the bill of a sewer backup due to a clog caused by used tampons in the sewer.

My suggestion for homeowners and landlords is that they clearly specify to guests and tenants how “flushable” is defined. For many, it will simply be stating anything that can go in the trash, rather than the toilet, should.

I have been in many bathrooms where a sign is posted reading, “Please do not flush feminine products”. For years, I believed that to mean that I should not flush tampon applicators or sanitary pads. I did not think used tampons were considered a feminine product because it clearly said it was flushable and I wondered how sanitary it would be to put it in the trash instead.

For a teen daughter or a tenant, consider having them read “Can you flush tampons?” as an additional source of information from www.theperiodblog.com

Make sure you are clear in order to prevent a backup requiring professional sewer service. Here is a clear (and funny sign) I found online:

For more homeowner tips, follow PlumbingGirl on Facebook!

Press Release: Garvin’s Sewer Service Celebrates 75th Anniversary

A Diamond in Denver

Garvins-Sewer-Service-250Garvin’s Sewer Service, 2900 S. Shoshone St., Englewood Colorado, Celebrates 75 years in business in 2015!

Garvin’s Sewer Service began as Denver’s FIRST drain cleaning company in 1940. The company was founded by Russel P. Garvin and is currently in its third generation of family ownership.

Garvin’s attributes its longevity to their high level of ethics. Their business philosophy encompasses not being purely profit-driven. Instead, they strive to provide a good opportunity for their employees to earn a living and to have the latest, yet most effective sewer cleaning equipment in the industry.

Their website states, “Keeping our professional attitude and addressing customer concerns are the main priorities of Garvin’s Sewer Service. We support this with our Declaration of Service and our Mission statements.”

Averaging over 10,000 jobs per year, their customer satisfaction rating is over 98% (based on a NetPromoter survey). Happy customers makes repeat customers and referrals which make up more than 70% of their clientele.

Garvin’s has supported local charities such as Dress for Success and Habitat for Humanity, as well as sponsored youth programs through Goodwill Industries and Aurora Youth Sports.

Garvin’s was recognized by the Denver/Boulder Better Business Bureau for over 21 years of accreditation, and 9News and the Colorado Department of Labor for longevity in business along with the likes of Coors and the Buckhorn Exchange.

Garvin’s looks to have an Anniversary Celebration in the Summer of 2015.

FOR MORE INFORMATION:

Contact:

Terri Starck (303) 596-6060

Terri@TerriStarck.com