With over 75 years of sewer and plumbing service to the people of the Denver area, Garvin’s has built the reputation it deserves as the go-to plumbers along the Front Range.
Being in business so long, we’ve seen many plumbing companies come and go. Sometimes it’s because of poor management, but more often it’s because they simply didn’t have the skills or were downright unscrupulous. We’re not going to name names, but when you’re looking for a local plumber, it’s important that you ask a few questions and get some verification on them before you write them a check or even let them step one foot in the door.
Just Say No To Door-To-Door
While it happens more often with painters and roofers, there will probably be a time in your life where a salesman for a local plumbing company shows up on your door. They might tell you some story about having ordered too many water heaters and they’re in the neighborhood doing a water heater installation for you neighbor, and would you like one? If that’s the story, slam the door! (in the nicest way possible, of course). It’s more likely they’ll say that they have had complaints from your neighbors about clogged pipes, and that many of your neighbors have needed a complete sewer system replacement, so why not go ahead and have yours taken care of? The fact is, if you’re not having problems with your pipes, then there’s no need to have them dug up and replaced. And if you are having problems with clogs, replacement should be the absolute last step that is determined by a third-party sewer camera operator who can verify the underground problems you’re having.
When you think it through, which is going to be the better plumbing company: the one that you thoroughly researched and then called? Or the one that randomly showed up on your doorstep one day?
Check The Reputation
The internet today has made it easier than ever to check up on a business. You can read reviews, check their rankings on websites, and find out from the Better Business Bureau if they’re a company in good standing. Unfortunately, these ratings systems can sometimes be manipulated. For instance, what are the chances that a company with 100 reviews would have a perfect five-out-of-five stars? Pretty slim. A 4.8 is much more believable.
Similarly, check for the number of reviews that there have been. If a company has one review and a 5-star rating, that’s nice. But that could be the owner’s mom (or more likely the owner) putting that up. We’d pick a 4.8-star company with lots of reviews over a 5-star company that has one review.
Check for Certification
Anyone can open up a storefront and claim to be a plumber. And they might start doing the work of a plumber. This is Illegal, of course. The problem is that it might take months or years for anyone to figure it out and legally shut the business down. That’s why it’s important to ensure that the company you’re calling has the proper certification, licenses, and insurance coverage so that you’re properly covered.
Garvin’s has been Denver’s local plumber and sewer service experts for more than seven decades, and we’re planning on being here for many more as your licensed plumbers. We’ve got the reputation you can count on, so when you’re in need give Garvin’s a call!