“It is not my habit to write recommendation letters to companies I have hired. However, the helpful manner that you personally extended and the professional workmanship of the two employees that came to my home on July 7 should not go unrecognized.
All to often, when I have dealt with other plumbing companies in the past, I had the distinct feeling of being pressured to buy the most expensive solution and advised for the need to do it immediately or suffer dire circumstances. I so appreciated your calmly explaining what needed to be done, and just as important what didn’t need to be done, and then offering a number of alternatives for the repairs. As promised, you e-mailed me that afternoon the information and costs for the project. The invoice was specific and the billing was almost 20% less than previous bids.
The technicians arrived right on time, as you did, and both explained what they were going to do and worked quickly to complete the task. They were not only courteous and conversational but seemed to take pride in doing their job well. They left the areas undisturbed and clean.
I can assure you that not only will I use Garvin’s in the future but I am recommending your services to my friends and associates.
The time spent with your company was indeed a pleasant surprise.
John V., Lakewood”
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