home > who we are
We clean drains, not bank accounts • phone (303) 571 - 5114 • fax (303) 573 - 5562
who we are
> who we are > drain cleaning > prevention > faqs > promise >>>
 

Garvin's Customer Satisfaction Survey

*Name:
*Email Address :
*Address:
*City: , CO * Zip:
Phone:
*Date of Service: ( mm/dd/yy)
Why did you have Garvin’s out today?
*Why did you choose Garvin’s over another company? < We were recommended to you
You saw a Garvin’s van
Phone book ad
Internet information
You are a past customer
We gave a price over the phone
Other:
*How did you find our phone number? DEX or Yellowbook Page#
Business White Pages
Other:
*In regards to the Dispatcher, how satisfied are you with the following:
 
Very Satisfied
Satisfied
Disatisfied
Very Dissatisfied
Knowledge
Friendliness
Helpfulness
Professionalism
Comments:
*In regard to the Service Technician, how satisfied are you with the following:
 
Very Satisfied
Satisfied
Disatisfied
Very Dissatisfied
Timeliness/responsiveness
Courtesy/service
Skill
Communication
Value of service
Cleanliness
Comments:
*Yes No Did he offer to use an alternate entrance into your home?
*Yes No Did he run a final “system check”?
*Yes No Did he talk to you about your service and/or offer solutions for the future?
Are there ways you would like us to improve?
*Yes No Would you call us again?
*Yes No Would you recommend us to others?
*Yes No Would you like us to contact you regarding your service?
Security test. Please identify the pictures:

Thank you for your time!
 

We clean drains, not bank accounts!

2900 south shoshone st. • englewood, co 80110 • phone (303) 571 - 5114 • fax (303) 573 - 5562

copyright © 2008 Garvin's Sewer Service. all rights reserved. Site by CMMart, LLC